Enterprise Originations is a comprehensive, integrated solution for credit originations that sets the standard for customer-focused credit granting in financial services. It provides seamless connections to internal and external data and services. The solution supports all consumer and business banking products regardless of the distribution channel. Its open, component-based architecture enables expansion to originate other related products, such as demand deposits, insurance policies, and brokerage accounts.
CGI's Enterprise Originations solution provides financial institutions with a single view of a customer's entire credit and loan application history in real time. This information enables the lender's customer service personnel to assess the customer's entire relationship with the financial institution and to recommend the appropriate credit product tailored specifically to the customer's buying needs and habits. The customer benefits from better service and the financial institution benefits from an enhanced customer relationship and greater customer retention.
Key benefits include:
- Enhanced customer experience: The complete customer relationship is reviewed, increasing the convenience, accuracy, and efficiency of the loan application process. Fundamental capabilities such as pre-filling customer information, cross-selling, right-selling and customer-centric pricing are leveraged so that recommendations are appropriate to the full customer relationship versus the loan transaction alone.
- Enhanced market agility: Revenues are increased by going quickly to market with new products and services with minimal programming intervention.
- Reduced total cost of operations and quicker implementation time: Redundant functionality and multiple originations systems are eliminated while management's ability to consolidate operations and improve business processes is supported.
Technical features
Enterprise Originations' component-based architecture runs on multiple operating systems, with tightly integrated business processes and services that support a multitude of financial transactions. Its flexible architecture, components and services eliminate redundant systems and functions, creating a foundation to leverage other CGI proprietary credit solutions or other vendor components across the enterprise. While Enterprise Originations was initially built to support consumer credit products, it can be expanded to support the origination of other products, such as demand deposits, insurance policies, and brokerage accounts.
