Our Birth is our Opening Balance!
Our Death is our Closing Balance!
Our Prejudiced Views are our Liabilities.
Our Creative Ideas are our Assets.
Heart is our Current Asset.
Soul is our Fixed Asset.
Brain is our Fixed Deposit.
Thinking is our Current Account.
Achievements are our Capital.
Character & Morals, our Stock-in-Trade.
Friends are our General Reserves.
Values & Attitude are our Goodwill.
Patience is our Interest Earned.
Love is our Dividend.
Children are our Bonus Issues..
Education is Brands / Patents.
Knowledge is our Investment.
Experience is our Premium Account.
The Aim is to Tally the Balance Sheet Accurately.
The Goal is to get the Best Presented Accounts Award.
Some very Good and Very bad things ......
The most destructive habit........................Worry
The greatest Joy.......................................Giving
The greatest loss..................Loss of self-respect
The most satisfying work............Helping others
The ugliest personality trait.............Selfishness
The most endangered species.........Dedicated leaders
Our greatest natural resource....................Our youth
The greatest 'shot in the arm'..........Encouragement
The greatest problem to overcome.....................Fear
The most effective sleeping pill..........Peace of mind
The most crippling failure disease...............Excuses
The most powerful force in life.........................Love
The most dangerous pariah.....................A gossiper
The world's most incredible computer......The brain
The worst thing to be without....................Hope
The deadliest weapon.......................The tongue
The two most power-filled words...........'I Can'
The greatest asset......................................Faith
The most worthless emotion..................Self-pity
The most beautiful attire.......................SMILE!
The most prized possession.................Integrity
The most powerful channel of communication.....Prayer
The most contagious spirit..................Enthusiasm
The most important thing in life..................GOD
Chinese Proverb:
'When someone shares something of value with you and you benefit from it, you have a moral obligation to share it with others'
Men v. Women
Let's face it. Men and women want different things. They think differently, talk differently and learn differently. Many women want self defense training, but they shy away from firearms training for one reason or another, whether it is they do not like guns, they are scared of guns or a number of other reasons. However, many of our husbands OWN guns... and what happens if something happens in the house and our husband cannot run to the rescue? Say there is an intruder. Your husband grabs the gun. He gets shot and though he is still breathing, he hits the ground, the gun inches away from his hand. The burglar holds out his gun and aims it at you. Do you have the skills to disarm the attacker and save your husband's life? Or are you going to be helpless, allowing this masked shooter to spray his bullets at you, too?
How about a different scenario, also involving a break in? You are single and live alone. This time, the intruder pins you down beneath him, holding a gun to your head. Do you have the self defense skills to escape?
Maybe it is time our views on firearms training changed. There is no reason we should have to rely on the men to save us every time. Not only is there no reason, it is just plain impractical. (No offense, boys.) The thing is, as a woman, many of us are worried with being treated differently on the shooting range because of our sex. Will firearms training instructors look down upon us? Will they harass us? Will they feel the need to censor their training and not give us the chance at self defense that we deserve? Or will they go the other route, being lewd and chauvinistic, forgetting that there is a woman among the crowd of Y chromosomes? Dr. Ignatius Piazza wants us to feel equal to the men because he knows we need self defense training as much - or MORE - than they do, but at the same time he shows women the respect they deserve to receive.
James R Ekberg, a retired United States Air Force Pilot, says, "I saw men, women, and teenagers of all experience levels treated professionally with respect and having FUN! All of the instructors were truly interested in the students' skills, progress, and safety. You cannot believe on Friday what you'll be capable of by Monday. Worth the training at twice the price!" Front Sight offers superior pistol training, UZI submarine gun training, Select Fire M16 training, shotgun training, rifle training, knife training and martial arts training to law abiding citizens everywhere, no matter if they are male or female. Women can feel comfortable coming to Dr. Piazza with all of their self defense training desires. Susan Marsden, an administrative assistant says, "Front Sight and its instructors made me very comfortable with my firearm. I was impressed with the knowledge of the instructors and was grateful for the individual attention I received."
If you want to handle yourself in the real world, rather than living in fear, Front Sight is the place to find yourself. Yes, men and women think, act and learn differently. But Front Sight will help you succeed, no matter what.
How about a different scenario, also involving a break in? You are single and live alone. This time, the intruder pins you down beneath him, holding a gun to your head. Do you have the self defense skills to escape?
Maybe it is time our views on firearms training changed. There is no reason we should have to rely on the men to save us every time. Not only is there no reason, it is just plain impractical. (No offense, boys.) The thing is, as a woman, many of us are worried with being treated differently on the shooting range because of our sex. Will firearms training instructors look down upon us? Will they harass us? Will they feel the need to censor their training and not give us the chance at self defense that we deserve? Or will they go the other route, being lewd and chauvinistic, forgetting that there is a woman among the crowd of Y chromosomes? Dr. Ignatius Piazza wants us to feel equal to the men because he knows we need self defense training as much - or MORE - than they do, but at the same time he shows women the respect they deserve to receive.
James R Ekberg, a retired United States Air Force Pilot, says, "I saw men, women, and teenagers of all experience levels treated professionally with respect and having FUN! All of the instructors were truly interested in the students' skills, progress, and safety. You cannot believe on Friday what you'll be capable of by Monday. Worth the training at twice the price!" Front Sight offers superior pistol training, UZI submarine gun training, Select Fire M16 training, shotgun training, rifle training, knife training and martial arts training to law abiding citizens everywhere, no matter if they are male or female. Women can feel comfortable coming to Dr. Piazza with all of their self defense training desires. Susan Marsden, an administrative assistant says, "Front Sight and its instructors made me very comfortable with my firearm. I was impressed with the knowledge of the instructors and was grateful for the individual attention I received."
If you want to handle yourself in the real world, rather than living in fear, Front Sight is the place to find yourself. Yes, men and women think, act and learn differently. But Front Sight will help you succeed, no matter what.
Do You Need A Better Night's Sleep?
People use all kinds of things in order to get a better sleep. Everything from Chamomile tea to counting sheep. Personally I like the sound therapy option also known as a sleep machine. These sound therapy machines have a sound generator which emits different types of sounds - calming sounds which cause relaxation and peace. As with anything else - there are different options available to you. For me, I love the sound the ceiling fan makes. It really relaxes me and puts me right to sleep. In that case I use the ocean wave’s option.
Other people like the other options such as Rain, Ocean Surf, Summer Night, Wind, and White Noise. Actually the white noise is clinically proven to put people in a more restful state. These are really great to use if you have trouble sleeping (insomnia and the likes) or if you live in a neighborhood with your house facing the main road. It also helps lessen the stress and relax the mind. I'm a big "mind racer" especially at night so this is perfect for someone like me! If you have problems sleeping or you would like to try one of these sound therapy machines, check out the below-mentioned products.
Sound Oasis Sound Therapy System - The Sound Oasis Sound Therapy system creates a unique sound environment that helps you relax, sleep, or focus. With authentic sounds of nature, the Sound Oasis System blocks irritating noise and create a peaceful atmosphere so you can fall asleep faster, experience higher quality sleep and improve concentration. This results in better daytime performance, alertness, and comfort. Sound control for the Sound Oasis System includes a four position timer that can program the unit for 30, 60, 90 or continuous operation. The system also utilizes a unique "gradual off" feature that reduces volume when turning off.
Deluxe Sound Therapy System - Whether you have trouble sleeping, concentrating, or are irritated by background noise, the Sound Deluxe Sound Therapy System is designed to create a peaceful atmosphere by blocking out noise and bathing a room with authentic nature sounds or with its proprietary 'bio-sync' sound. The Sound Deluxe has advanced features such as three speaker (sub-woofer enhanced) sound, patented sound mixing technology allowing 120 sounds, AM/FM digital stereo sound, patented Sleep Enhancement technology, a voice memo recording function, proprietary 'bio-sync' therapy sound, and more.
This is packaged in a sleek design. The proprietary 'bio-sync' sound was developed by Dr. Jeffrey Thompson, the world renowned sound therapy expert. Dr. Thompson has helped countless people with this technology.
Sleep Bear Child Sound Therapy System - The Sleep Bear delivers advanced sound therapy for superior calming of infants and young children! "White noise imitates your baby's experience inside the womb and switches on his/her calming reflex." Harvey Karp, M.D., Acclaimed Best Selling Author of The Happiest Baby on the Block.
Dr. Fred Schwartz is an acclaimed expert on the use of music to reduce stress in premature babies, in the operating room and with hospital patients. Dr. Schwartz has pioneered the development of hospital-wide music systems and was the medical spokesman for Governor Zell Miller in bringing music to all newborns in Georgia. Dr. Schwartz has appeared on CNN Headline News, NBC News, National Public Radio, BBC and quoted in Prevention and Good Housekeeping. This has 6 options to choose from including white noise, intrauterine, lullaby, ocean, car ride and heart beat.
I bought my baby cousin the Teddy option and her mom says it puts her right to sleep every night and every afternoon for nap time. If we think it's important for us to get a good night's sleep then it should be doubly important for the children in our lives as well! All of these sound machines are incredibly cost-efficient. Plus, this is something that you will be using more than once.
In fact, I have one and a few people in my family do as well and we love these machines SO much that when they aren't on - we start to feel antsy and stressed again. Turn on the machine and it’s like an on/off switch. The stress and worrisome thoughts go away and you sleep.. Like a baby!
Author: Kristi Ambrose
Other people like the other options such as Rain, Ocean Surf, Summer Night, Wind, and White Noise. Actually the white noise is clinically proven to put people in a more restful state. These are really great to use if you have trouble sleeping (insomnia and the likes) or if you live in a neighborhood with your house facing the main road. It also helps lessen the stress and relax the mind. I'm a big "mind racer" especially at night so this is perfect for someone like me! If you have problems sleeping or you would like to try one of these sound therapy machines, check out the below-mentioned products.
Sound Oasis Sound Therapy System - The Sound Oasis Sound Therapy system creates a unique sound environment that helps you relax, sleep, or focus. With authentic sounds of nature, the Sound Oasis System blocks irritating noise and create a peaceful atmosphere so you can fall asleep faster, experience higher quality sleep and improve concentration. This results in better daytime performance, alertness, and comfort. Sound control for the Sound Oasis System includes a four position timer that can program the unit for 30, 60, 90 or continuous operation. The system also utilizes a unique "gradual off" feature that reduces volume when turning off.
Deluxe Sound Therapy System - Whether you have trouble sleeping, concentrating, or are irritated by background noise, the Sound Deluxe Sound Therapy System is designed to create a peaceful atmosphere by blocking out noise and bathing a room with authentic nature sounds or with its proprietary 'bio-sync' sound. The Sound Deluxe has advanced features such as three speaker (sub-woofer enhanced) sound, patented sound mixing technology allowing 120 sounds, AM/FM digital stereo sound, patented Sleep Enhancement technology, a voice memo recording function, proprietary 'bio-sync' therapy sound, and more.
This is packaged in a sleek design. The proprietary 'bio-sync' sound was developed by Dr. Jeffrey Thompson, the world renowned sound therapy expert. Dr. Thompson has helped countless people with this technology.
Sleep Bear Child Sound Therapy System - The Sleep Bear delivers advanced sound therapy for superior calming of infants and young children! "White noise imitates your baby's experience inside the womb and switches on his/her calming reflex." Harvey Karp, M.D., Acclaimed Best Selling Author of The Happiest Baby on the Block.
Dr. Fred Schwartz is an acclaimed expert on the use of music to reduce stress in premature babies, in the operating room and with hospital patients. Dr. Schwartz has pioneered the development of hospital-wide music systems and was the medical spokesman for Governor Zell Miller in bringing music to all newborns in Georgia. Dr. Schwartz has appeared on CNN Headline News, NBC News, National Public Radio, BBC and quoted in Prevention and Good Housekeeping. This has 6 options to choose from including white noise, intrauterine, lullaby, ocean, car ride and heart beat.
I bought my baby cousin the Teddy option and her mom says it puts her right to sleep every night and every afternoon for nap time. If we think it's important for us to get a good night's sleep then it should be doubly important for the children in our lives as well! All of these sound machines are incredibly cost-efficient. Plus, this is something that you will be using more than once.
In fact, I have one and a few people in my family do as well and we love these machines SO much that when they aren't on - we start to feel antsy and stressed again. Turn on the machine and it’s like an on/off switch. The stress and worrisome thoughts go away and you sleep.. Like a baby!
Author: Kristi Ambrose
MGT501- Human Resource Management MIDTERM EXAMINATION Spring 2009
Question No: 1 ( Marks: 1 ) - Please choose one
Which of the following best reflects the responsibility of a Disseminator?
► Represent the organization to the outsiders
► Hire, train, motivate employees
► Perform duties that are symbolic & ceremonial in nature
► Transmit information to organizational members
Question No: 2 ( Marks: 1 ) - Please choose one
Paperless organizations are the organizations which are:
► Using computer terminal only
► Maintaining manual filling systems only
► Shifting from manual to computerized databases
► None of the given options
Question No: 3 ( Marks: 1 ) - Please choose one
Which of the following skills are most essential for job effectiveness?
► Communication skills
► Managerial skills
► Interpersonal skills
► All of the given options
Question No: 4 ( Marks: 1 ) - Please choose one
Which of the following terms best reflect the organizations' formation?
► Informally, unconsciously
► Formally, unconsciously
► Informally, consciously
► Formally, consciously
Question No: 5 ( Marks: 1 ) - Please choose one
Which of the following term reflects the process of preparing organizational people according to the future needs?
► Learning
► Training
► Development
► Need analysis
Question No: 6 ( Marks: 1 ) - Please choose one
The screening used to reduce absenteeism on the basis of medical problems and to establish a baseline for future health insurance claims, is:
► Physical examination
► Personality test
► Polygraph test
► Substance abuse
Question No: 7 ( Marks: 1 ) - Please choose one
Which of the following term is used as the indicator of missing information by the applicant while making selection decision?
► Red flag
► Red alert
► High alert
► Alarming situation
Question No: 8 ( Marks: 1 ) - Please choose one
Musharaf Government has increased women's reserved seats to 30% in the parliment. What does it represent?
► Increase total number of seats
► Decrease number of seats for men
► Ensure affirmative action
► Enhance equal employment opportunity
Question No: 9 ( Marks: 1 ) - Please choose one
All of the following are sources of workforce diversity, EXCEPT:
► Education
► Age
► Gender
► Resentment
Question No: 10 ( Marks: 1 ) - Please choose one
PTCL has implemented 'golden-handshake scheme' and layoff surplus employees. PTCL is said to be involved in:
► Restructuring
► Re-engineering
► Downsizing
► Outsourcing
Question No: 11 ( Marks: 1 ) - Please choose one
Organizations started emphasizing on making rules and regulations during:
► Mechanistic period
► Legalistic period
► Catalytic period
► Strategic period
Question No: 12 ( Marks: 1 ) - Please choose one
Which of the following are the groups of social nature that are formed around friendship and common interests?
► Formal
► Structured
► Informal
► Unstructured
Question No: 13 ( Marks: 1 ) - Please choose one
________ refers to a set of expected behavior patterns attributed to someone who occupies a given position in a social unit.
► Norm
► Perception
► Role
► Stereotyping
Question No: 14 ( Marks: 1 ) - Please choose one
All the organizational activities are directed towards the achievement of:
► Individual goals
► Common goals
► Country-wide goals
► Diverse goals
Question No: 15 ( Marks: 1 ) - Please choose one
Which one of the following is an outcome of 'organizing' function of management?
► Organization’s strategy
► Motivation & commitment
► Organization’s structure
► Performance measurement
Question No: 16 ( Marks: 1 ) - Please choose one
Customer complaints & employee grievances can be used to:
► Determine training needs
► Deliver training contents to employees
► Offer development packages
► Ensure continuous learning
Question No: 17 ( Marks: 1 ) - Please choose one
'Due to lack of knowledge among employees, they are unable to operate the computerized MIS', which of the following addresses this problem?
► Provision of new computers
► Conduct relevant training
► Supply input devices
► Supply output devices
Question No: 18 ( Marks: 1 ) - Please choose one
Why organizations provide attractive salaries, fringe benefits, career development opportunities and respect to their employees?
► To retain valuable human resource
► To be the market leader in the future
► To attract more and more people
► To enforce government regulations
Question No: 19 ( Marks: 1 ) - Please choose one
The best hiring occurs when the goals of which of the following should consistent to each other?
► HR managers, Finance managers
► Head office, Branch
► Organization, Individual
► Lower managers, Top managers
Question No: 20 ( Marks: 1 ) - Please choose one
As an HR manager you are going to conduct job analysis, which one of the following factor you should consider for its effectiveness?
► Ensure top management support
► Use a single source of information
► Conduct analysis for multiple jobs at once
► Review existing job documents
Question No: 21 ( Marks: 1 ) - Please choose one
Following are all included in 'Statistical Approach' of forecasting EXCEPT:
► Trend analysis
► Sensitivity analysis
► Ration analysis
► Regression analysis
Question No: 22 ( Marks: 1 ) - Please choose one
How often HR planning process is implemented within an organization?
► Continuously
► Annually
► Bi-annually
► Quarterly
Question No: 23 ( Marks: 1 ) - Please choose one
Which of the following step is MOST important in creating job-fit?
► An effective selection process
► Promotion and transfer of existing employees
► Training of employees
► Competitive compensation packages
Question No: 24 ( Marks: 1 ) - Please choose one
___________ team has control over its work pace, determination of work assignments and operate without a manager.
► Problem identification
► Self-managed
► Virtual
► Cross-functional
Question No: 25 ( Marks: 1 ) - Please choose one
HR generalist is involved in:
► Performing all or few (more than one) HR functions
► Performing a single focused HR function
► Providing orientation to employees only
► Designing special compensation packages for female employees
Question No: 26 ( Marks: 1 ) - Please choose one
Which one is the main source of inputs for an organization?
► External environment
► Competitor's move
► Rules & policies
► Internal environment
Question No: 27 ( Marks: 1 ) - Please choose one
Which type of managers serve as a link between management & non-management personnel?
► Strategic managers
► Staff managers
► Operational managers
► Tactical managers
Question No: 28 ( Marks: 1 ) - Please choose one
"Management" is concered with the administration of:
► Human resource
► Financial resource
► Physical resource
► All of the given options
Question No: 29 ( Marks: 1 ) - Please choose one
Which of the following HR function is the basic element of recruitment?
► Attract the job applicants for the particular post
► Select the best one among all applicants
► Train the people as per organizational requirements
► Fire the non-performing employees
Question No: 30 ( Marks: 1 ) - Please choose one
Reactive approach to overcome the influence of discriminatory practices occurred in the past is referred as:
► Equal employment opportunity
► Affirmative action
► HR planning
► Litigation process
Question No: 31 ( Marks: 1 ) - Please choose one
Which of the following is an online recruitment method engaged in by a single employer or group of employers to attract a large number of applicants?
► Job fairs
► Recent grads
► Internship programs
► Recruiting sites
Question No: 32 ( Marks: 1 ) - Please choose one
According to the 'Hawthorne Studies' productivity of employees:
► Increased by increasing light intensity
► Decreased by decreasing light intensity
► Increased by observing them
► None of the given options
Question No: 33 ( Marks: 1 ) - Please choose one
What could be the reason behind linking HRM with the strategic goals & objectives of an organization?
► Promote centralization
► Foster innovation & flexibility
► Support bureaucratic culture
► Develop rigid policies
Question No: 34 ( Marks: 1 ) - Please choose one
HR department maintains _______________ records.
► Employee
► Sales
► Production
► Inventory
Question No: 35 ( Marks: 1 ) - Please choose one
'Job specification' is said to be an outcome of which of the given term?
► Job analysis
► Job title
► Job evaluation
► Job worth
Question No: 36 ( Marks: 1 ) - Please choose one
Which of the following term is used to identify the physical & mental skills, required to perform by an individual within a particular position in an organization?
► Job title
► Job specification
► Job description
► Job evaluation
Question No: 37 ( Marks: 1 ) - Please choose one
With the emergence of Information Technology (IT), organizations are needed to perform which of the following activity in response to this new technological trend?
► Job evaluation
► Job specification
► Job description
► Job analysis
Question No: 38 ( Marks: 1 ) - Please choose one
Which of the following term is used to identify, "what the job holder does"? "how it is done"? & "why it is done"?
► Job specification
► Job evaluation
► Job description
► Job title
Question No: 39 ( Marks: 1 ) - Please choose one
Which of the following is the main focus of Organizational Behavior?
► Society
► Stockholders
► People at work
► Union
Question No: 40 ( Marks: 1 ) - Please choose one
Which of the following defines the levels of authority to perform the assigned tasks?
► Labor union
► Competitor's threat
► Organizational structure
► Pressure group
Question No: 41 ( Marks: 10 )
Justify the statement, “Workforce Diversity will not only creates specific challenges but also makes some important contributions”.
Which of the following best reflects the responsibility of a Disseminator?
► Represent the organization to the outsiders
► Hire, train, motivate employees
► Perform duties that are symbolic & ceremonial in nature
► Transmit information to organizational members
Question No: 2 ( Marks: 1 ) - Please choose one
Paperless organizations are the organizations which are:
► Using computer terminal only
► Maintaining manual filling systems only
► Shifting from manual to computerized databases
► None of the given options
Question No: 3 ( Marks: 1 ) - Please choose one
Which of the following skills are most essential for job effectiveness?
► Communication skills
► Managerial skills
► Interpersonal skills
► All of the given options
Question No: 4 ( Marks: 1 ) - Please choose one
Which of the following terms best reflect the organizations' formation?
► Informally, unconsciously
► Formally, unconsciously
► Informally, consciously
► Formally, consciously
Question No: 5 ( Marks: 1 ) - Please choose one
Which of the following term reflects the process of preparing organizational people according to the future needs?
► Learning
► Training
► Development
► Need analysis
Question No: 6 ( Marks: 1 ) - Please choose one
The screening used to reduce absenteeism on the basis of medical problems and to establish a baseline for future health insurance claims, is:
► Physical examination
► Personality test
► Polygraph test
► Substance abuse
Question No: 7 ( Marks: 1 ) - Please choose one
Which of the following term is used as the indicator of missing information by the applicant while making selection decision?
► Red flag
► Red alert
► High alert
► Alarming situation
Question No: 8 ( Marks: 1 ) - Please choose one
Musharaf Government has increased women's reserved seats to 30% in the parliment. What does it represent?
► Increase total number of seats
► Decrease number of seats for men
► Ensure affirmative action
► Enhance equal employment opportunity
Question No: 9 ( Marks: 1 ) - Please choose one
All of the following are sources of workforce diversity, EXCEPT:
► Education
► Age
► Gender
► Resentment
Question No: 10 ( Marks: 1 ) - Please choose one
PTCL has implemented 'golden-handshake scheme' and layoff surplus employees. PTCL is said to be involved in:
► Restructuring
► Re-engineering
► Downsizing
► Outsourcing
Question No: 11 ( Marks: 1 ) - Please choose one
Organizations started emphasizing on making rules and regulations during:
► Mechanistic period
► Legalistic period
► Catalytic period
► Strategic period
Question No: 12 ( Marks: 1 ) - Please choose one
Which of the following are the groups of social nature that are formed around friendship and common interests?
► Formal
► Structured
► Informal
► Unstructured
Question No: 13 ( Marks: 1 ) - Please choose one
________ refers to a set of expected behavior patterns attributed to someone who occupies a given position in a social unit.
► Norm
► Perception
► Role
► Stereotyping
Question No: 14 ( Marks: 1 ) - Please choose one
All the organizational activities are directed towards the achievement of:
► Individual goals
► Common goals
► Country-wide goals
► Diverse goals
Question No: 15 ( Marks: 1 ) - Please choose one
Which one of the following is an outcome of 'organizing' function of management?
► Organization’s strategy
► Motivation & commitment
► Organization’s structure
► Performance measurement
Question No: 16 ( Marks: 1 ) - Please choose one
Customer complaints & employee grievances can be used to:
► Determine training needs
► Deliver training contents to employees
► Offer development packages
► Ensure continuous learning
Question No: 17 ( Marks: 1 ) - Please choose one
'Due to lack of knowledge among employees, they are unable to operate the computerized MIS', which of the following addresses this problem?
► Provision of new computers
► Conduct relevant training
► Supply input devices
► Supply output devices
Question No: 18 ( Marks: 1 ) - Please choose one
Why organizations provide attractive salaries, fringe benefits, career development opportunities and respect to their employees?
► To retain valuable human resource
► To be the market leader in the future
► To attract more and more people
► To enforce government regulations
Question No: 19 ( Marks: 1 ) - Please choose one
The best hiring occurs when the goals of which of the following should consistent to each other?
► HR managers, Finance managers
► Head office, Branch
► Organization, Individual
► Lower managers, Top managers
Question No: 20 ( Marks: 1 ) - Please choose one
As an HR manager you are going to conduct job analysis, which one of the following factor you should consider for its effectiveness?
► Ensure top management support
► Use a single source of information
► Conduct analysis for multiple jobs at once
► Review existing job documents
Question No: 21 ( Marks: 1 ) - Please choose one
Following are all included in 'Statistical Approach' of forecasting EXCEPT:
► Trend analysis
► Sensitivity analysis
► Ration analysis
► Regression analysis
Question No: 22 ( Marks: 1 ) - Please choose one
How often HR planning process is implemented within an organization?
► Continuously
► Annually
► Bi-annually
► Quarterly
Question No: 23 ( Marks: 1 ) - Please choose one
Which of the following step is MOST important in creating job-fit?
► An effective selection process
► Promotion and transfer of existing employees
► Training of employees
► Competitive compensation packages
Question No: 24 ( Marks: 1 ) - Please choose one
___________ team has control over its work pace, determination of work assignments and operate without a manager.
► Problem identification
► Self-managed
► Virtual
► Cross-functional
Question No: 25 ( Marks: 1 ) - Please choose one
HR generalist is involved in:
► Performing all or few (more than one) HR functions
► Performing a single focused HR function
► Providing orientation to employees only
► Designing special compensation packages for female employees
Question No: 26 ( Marks: 1 ) - Please choose one
Which one is the main source of inputs for an organization?
► External environment
► Competitor's move
► Rules & policies
► Internal environment
Question No: 27 ( Marks: 1 ) - Please choose one
Which type of managers serve as a link between management & non-management personnel?
► Strategic managers
► Staff managers
► Operational managers
► Tactical managers
Question No: 28 ( Marks: 1 ) - Please choose one
"Management" is concered with the administration of:
► Human resource
► Financial resource
► Physical resource
► All of the given options
Question No: 29 ( Marks: 1 ) - Please choose one
Which of the following HR function is the basic element of recruitment?
► Attract the job applicants for the particular post
► Select the best one among all applicants
► Train the people as per organizational requirements
► Fire the non-performing employees
Question No: 30 ( Marks: 1 ) - Please choose one
Reactive approach to overcome the influence of discriminatory practices occurred in the past is referred as:
► Equal employment opportunity
► Affirmative action
► HR planning
► Litigation process
Question No: 31 ( Marks: 1 ) - Please choose one
Which of the following is an online recruitment method engaged in by a single employer or group of employers to attract a large number of applicants?
► Job fairs
► Recent grads
► Internship programs
► Recruiting sites
Question No: 32 ( Marks: 1 ) - Please choose one
According to the 'Hawthorne Studies' productivity of employees:
► Increased by increasing light intensity
► Decreased by decreasing light intensity
► Increased by observing them
► None of the given options
Question No: 33 ( Marks: 1 ) - Please choose one
What could be the reason behind linking HRM with the strategic goals & objectives of an organization?
► Promote centralization
► Foster innovation & flexibility
► Support bureaucratic culture
► Develop rigid policies
Question No: 34 ( Marks: 1 ) - Please choose one
HR department maintains _______________ records.
► Employee
► Sales
► Production
► Inventory
Question No: 35 ( Marks: 1 ) - Please choose one
'Job specification' is said to be an outcome of which of the given term?
► Job analysis
► Job title
► Job evaluation
► Job worth
Question No: 36 ( Marks: 1 ) - Please choose one
Which of the following term is used to identify the physical & mental skills, required to perform by an individual within a particular position in an organization?
► Job title
► Job specification
► Job description
► Job evaluation
Question No: 37 ( Marks: 1 ) - Please choose one
With the emergence of Information Technology (IT), organizations are needed to perform which of the following activity in response to this new technological trend?
► Job evaluation
► Job specification
► Job description
► Job analysis
Question No: 38 ( Marks: 1 ) - Please choose one
Which of the following term is used to identify, "what the job holder does"? "how it is done"? & "why it is done"?
► Job specification
► Job evaluation
► Job description
► Job title
Question No: 39 ( Marks: 1 ) - Please choose one
Which of the following is the main focus of Organizational Behavior?
► Society
► Stockholders
► People at work
► Union
Question No: 40 ( Marks: 1 ) - Please choose one
Which of the following defines the levels of authority to perform the assigned tasks?
► Labor union
► Competitor's threat
► Organizational structure
► Pressure group
Question No: 41 ( Marks: 10 )
Justify the statement, “Workforce Diversity will not only creates specific challenges but also makes some important contributions”.
MCQS OF HUMAN RESOURCE MANAGEMENT
1. The project manager's leadership style should be matched to the corresponding developmental level of the project team and should move through successive steps in the following order:
1. Disciplinary, autocratic, participative
2. Staff planning, team training, performance monitoring
3. Team building, team development, responsibility assignment
4. Directing, coaching, supporting, delegating
2. Human resource administration is the primary responsibility of the:
1. Project Management Team
2. Human Resources Department
3. Executive Manager
4. Project Manager
5. Line Managers
3. A mandatory prerequisite for team building is:
1. Funding for staff development activities
2. Shared work ethics among team members
3. Commitment from top level management
4. Removal of troublesome individuals
4. Which of the following is best for handling cross-functional project needs for a large, complex project?
1. A strong matrix organization
2. A project coordinator
3. A project expeditor
4. Direct executive involvement
5. A functional organization
5. Collocation can mean:
1. All, or almost all, team members are moved to a central physical location for the life of the project.
2. Active team members may be at different physical locations, but meet on a regular basis.
3. A war room is established where team members can meet periodically.
4. a and c
5. b and c
6. A key barrier to team development is:
1. A strong matrix management structure.
2. When major problems delay the project completion date or budget targets.
3. When team members are accountable to both functional and project managers.
4. When formal training plans cannot be implemented.
5. When members cannot be collocated.
7. Which of the following are examples of project-based organizations?
1. Architectural firms, engineering firms, and consultants
2. Construction contractors and government contractors
3. Organizations that have adopted a management by projects approach
4. Most manufacturing companies and financial service firms
5. a, b, and c
6. a, b, and d
8. Legitimate power is:
1. Power derived from a person's formal position in the organization.
2. Power bestowed due to a person's personal qualities and abilities.
3. Power earned based on a person's technical knowledge, skill, or expertise in a particular area.
4. Power to distribute information as one sees fit.
9. What impact does a matrix organization have on project team development?
1. No impact at all
2. It complicates team development.
3. It simplifies team development.
4. It hinders team development completely.
10. Which of the following is not a process of project human resource management?
1. Organizational Planning
2. Staff Acquisition
3. Information Distribution
4. Team Development
11. A technique for resolving conflict in which the parties agree to have a neutral third party hear the dispute and make a decision is called:
1. Negotiation
2. Arbitration
3. Smoothing
4. Forcing
12. Which of the following is not an input into organizational planning?
1. Recruitment practices
2. Project interfaces
3. Staffing requirements
4. Constraints
13. Forcing, as a means to manage conflict:
1. Exerts one's view at the potential expense of another party.
2. Emphasizes areas of agreement while avoiding points of disagreement.
3. Establishes a lose-lose situation.
4. a and c
14. When should the project expeditor form of organization be used?
1. When the project is extremely important to the organization.
2. When a project's cost and importance are relatively low.
3. When the project manager has a lot of responsibility and accountability.
4. When the organization's primary source of revenue is derived from projects.
15. The belief that management's high levels of trust, confidence and commitment to workers leads to high levels of motivation and productivity on the part of workers is a part of which motivation theory?
1. Theory Y
2. Theory Z
3. Theory X
4. Contingency Theory
16. Which of the following is part of the expectancy theory of motivation?
1. Clear, specific, and challenging goals generally motivate team members.
2. Project managers should ensure that tasks assigned to project participants match their skills and the organizational climate is conducive to helping them meet their needs and achieving a sense of competence.
3. People tend to be highly productive and motivated if they believe their efforts will lead to successful results and that success will lead to personal rewards.
4. b and c
5. All of the above are part of the expectancy theory of motivation
17. Which of the following statements concerning compromise as a conflict resolution is false?
1. Neither party wins but both parties get some degree of satisfaction.
2. Important aspects of the project may be hindered in order to achieve personal objectives.
3. Compromise is generally considered a lose-lose situation.
4. A Definitive resolution is seldom achieved.
18. In which type of organization is team building likely to be most difficult?
1. Functional
2. Projectized
3. Matrix
4. Project expediter
5. Project coordinator
19. A document or tool which describes when and how human resources will be brought onto and taken off the project team is called a:
1. Staffing Management Plan
2. Responsibility Assignment Matrix (RAM)
3. Organizational Breakdown Structure (OBS)
4. Resource Assignment Chart
20. A tool which links the project roles and responsibilities to the project scope definition is called:
1. Scope Definition Matrix
2. Responsibility Assignment Matrix
3. Roles Assignment Matrix
4. Project Scope and Roles Matrix
21. Formal reporting and reviews violate the basic principles of project management because they
1. are customer based and not project based
2. do not appear on the project schedule
3. do not occur frequently enough to avoid surprises
4. must be reviewed by a central project authority before being forwarded to the customer and top management
5. none of the above
22. If more than several departments must be involved in a decision, use of a task force
1. should be considered
2. will undermine the authority and power of the project manager
3. can work as long as those on the task force are experts on the issue
4. all of the above
23. MBO usually involves
1. measurable and verifiable objectives
2. objectives set by the employee
3. self-appraisals by the employee
4. implementation throughout the organization
5. all of the above
24. Priorities in a matrix organization are ultimately set by
1. the project manager
2. the functional manager
3. upper management
4. a super project manager
5. C or D
25. Project management is an effective and powerful strategy and should be implemented in every organization
1. True
2. False
26. In a matrix organization, the project manager is likely to experience
1. conflict and difficult team building
2. a sharing of accountability
3. good customer relations
4. difficulty in getting the best workers assigned to the project
5. A, C, and D
27. Which of the following should not be considered as an effective and viable alternative to project management?
1. establishment of a lead division
2. direct control by top management
3. very clear definition of responsibility and authority
4. project coordinator
5. budgeting cost control
28. The key to achieving and maintaining success in the role of a project manager is the use of
1. formal authority
2. reward power
3. expert power
4. referent power
5. coercive power
29. W. Edwards Deming would likely say that a policy of ranking employees violates which basic quality principle
1. Focus on the process and not the individual
2. Guarantee lifetime employment
3. Establish objectives and goals
4. Assign 85% of the responsibility to management
5. None of the above
30. You have just been assigned as the project manager of a 15 year, 200 trillion dollar project to marry the first couple on Mars. In addition to buying a wedding present, you will probably want to describe which type of project organization in your management plan?
1. Functional
2. Expeditor
3. Matrix
4. Catering
5. Projectized
31. The difference between a strong and weak matrix is best described as
1. the effectiveness of the project manager in making his project successful
2. the project vs. functional influence in decision making
3. the project vs. functional balance in power and authority
4. B and C
5. all of the above
32. Which of the following roles is not appropriate for the project manager?
1. integrator
2. communicator
3. team leader
4. technical consultant
5. climate creator
33. Which of the following are appropriate motivation factors or reward systems?
1. achievement
2. responsibility
3. salary
4. recognition
5. personal aspirations
34. An employee evaluation appears on your desk that includes the following descriptions: skilled, specialty focused, strong technical background, filtered listener, limited experience in interfacing, avoids conflict, good at developing techniques and operates well in the management hierarchy. Your first thought is to consider this person for a position as a
1. Project Coordinator
2. Project Manager
3. Task Force Leader
4. Project Specialist
5. Technical Consultant
35. For an effective matrix organization, the level of the project manager should be at
1. least equal to the highest level of functional manager to be dealt with
2. the same level as a functional manager
3. the very top of the organization
4. the level of a super project manager
5. the level of a functional manager in a weak matrix, and a level above that in a strong matrix
36. As for any manager, the project manager's responsibilities, consist of the four basic functions of __________.
1. thinking, acting, directing, and reviewing
2. thinking, planning, controlling, and monitoring
3. planning, controlling, tracking, and acting
4. planning, doing, briefing, and reviewing
5. planning, organizing, leading, and controlling
37. The project manager should be assigned to a project in its early stages. This permits the project manager to participate in the __________ conducted by the __________.
1. planning; functional staff
2. planning; project team
3. feasibility study; project team
4. implementation; subcontractors
5. implementation; functional staff
38. The project manager leads a project team that is comprised of many different skills and disciplines. He must use an exceptional number of negotiating skills because he __________.
1. is expected to discuss all facts of the technical parameters of the project
2. will be leading individuals without having direct control over them
3. will encounter the shoptalk of each unique discipline
4. will be using these skills to keep from accepting additional work
5. is the chief contract negotiator for all project subcontracts
39. Most project managers are promoted from the __________ without having prior education and training in managerial functions.
1. administrative offices
2. financial offices
3. technical fields
4. functional areas
5. labor pool
40. The project manager is responsible for the project's interface management. The three types of interfaces to be managed are __________
1. mechanical, electrical, and material
2. human, machine, and fluid
3. personal, organizational, and system
4. software, hardware, and human
5. documented, undocumented, and other
41. Once established, the project integration process must be maintained through continuous, effective __________ across interfaces.
1. communication links
2. monitoring activities
3. report flow
4. bonding
5. conflict resolution
42. When appointed, a project manager has the inherent forms of legitimate power conveyed to him. The three forms of legitimate power are __________.
1. absolute, direct, and indict
2. direction, coordination, and liaison
3. formal, informal, and persuasive
4. formal, reward, and direct
5. formal, reward, and penalty
43. To further the objectives of the project, the project manager may possess two forms of power that are obtained through other than a formal appointment (legitimate power). These two forms of power are __________.
1. physical and mental
2. spiritual and emotional
3. expert and assumed
4. expert and referent
5. mental and emotional
44. The project manager is the primary interface with the customer for all projects and must be an effective communicator to convey the project's status. In this regard, the project manager should keep the customer informed of the status of the project's __________ progress.
1. construction, rebuild, and rework
2. timing, schedule, and deliver
3. cost, schedule, and quality / performance
4. quality / performance, control, and assurance
5. testing, performance, and delivery
45. The project usually has a high degree of conflict during its life cycle, and the project manager must be an effective manager of that conflict. The most common areas in which conflict will be realized are __________.
1. project office, functional divisions, field sites, and corporate offices
2. project priorities, personnel resources, technical issues, and scheduling issues
3. planning phase, implementation phase, execution phase, and close-out phase
4. team building, team integration, functional coordination, and customer coordination
5. individual team, vendor, and subcontractor management
46. The five types of conflict resolution are listed below and represent, in general order of importance, the methods a project manager should use to manage conflict. The one used most often by project managers to resolve conflict is __________.
1. confrontation
2. compromise
3. smoothing
4. forcing
5. withdrawal
47. Although the desirable traits and characteristics for a project manager may vary slightly between industries, a few common ones are universal, but one that is not universally desirable is __________.
1. works well with others
2. experienced in his technical field
3. a good negotiator
4. well-liked by project team
5. some supervisory experience
48. The process of getting a group of diverse individuals to work effectively together as a team is the definition of __________.
1. leadership
2. project management
3. the project manager's responsibilities
4. implementation
5. team building
49. Team building focuses on getting all members to contribute toward common goals to achieve synergism. Of the following characteristics, the one that is not compatible with team building is __________.
1. must pursue individual interests
2. must be interdependent
3. must have a reason to work together
4. must be committed to working together
5. must have a moderate level of competition and conflict
50. A team is often a collection of individuals vying with others for power, prestige, recognition, and personal autonomy, but never unity of purpose. The collection of people who are not a team is frequently characterized by __________.
1. team member frustration
2. excessive conflict and individual competition
3. unproductive meetings
4. lack of trust / confidence in the project manager
5. all of the above
51. In addition to improving the success rate for goal achievements, team building has many benefits for individuals, but one characteristic that is not a benefit of team building is __________.
1. clear organizational structure
2. improved monetary rewards
3. clear aims / goals
4. improved individual creativity
5. fewer people-problems
52. Team building, with all of its success orientation, may have some limitations under certain identified conditions. Two such conditions are __________.
1. poor project tools and lack of project planning
2. lack of top management support and too much supervision by top management
3. lack of top management support and an inept project manager
4. unproductive people on the project team and an inept project manager
5. shortage of funds for bonuses and overly trained personnel on project team
53. The role of the project manager has several different elements, implying that he is responsible for many activities, but one role that is not considered one of these responsibilities of a project manager is __________.
1. leader
2. project's technical director
3. system integrator
4. project advisor
5. project planner
54. A kick-off meeting is one of the best methods to get the project team started on the right path toward becoming an integrated group. Objectives of the kick-off meeting include __________.
1. introducing team members to one another
2. establishing working relationships within the team
3. setting goals and objectives for the team
4. identifying project problem areas
5. all of the above
55. In building team confidence in himself, a project manager should __________ with team members and avoid __________.
1. set limited times and opportunities for discussions; social contracts
2. encourage open conversations; politics
3. practice what he preaches; social contracts
4. encourage frank discussions; making promises
5. keep promises; being too open
56. Conflict within a project team can be avoided with prior planning and by maintaining effective communications between the project manager and the team. The most important information for the project manager to convey to the team is __________.
1. the schedule of paydays and holidays to permit planning for rest and relaxation
2. the system of rewards that permits recognition of team members through monetary or non-monetary awards
3. clear, unambiguous goals as to where the project is headed
4. that top management will not be interfering with this project as it usually does with other projects
5. that key decision have been made and how the key decisions impact the team
57. The project manager is the leader of the project team and needs to be foward-reaching in obtaining a consensus on an issue. However, it would be counterproductive to an attempted resolution of an issue if the project manager said, "__________"
1. Let's do this ...
2. Do we have some better information?
3. I believe we are saying ....
4. I have another subject to address if this is too difficult to solve now
5. I feel we can now come to agreement on this issue
58. Project managers often work 10 or more hours per day to fit the many activities into their professional schedule. There is a general agreement that all the professional time is not used as efficiently as possible. the major consumer of time, nearly two hours per day, is __________.
1. talking to top management
2. visiting the customer
3. attending project meetings
4. writing reports
5. visiting site locations
59. According to a 1981 survey, there are three categories (with average percentages) of a project manager's use of professional time: self-determined use (46.4%), others determine how to use (25.9%), and system determines how to use (27.7%). Project managers indicated a strong tendency to allocate time by self-determination, but they also indicated that their most serious cause of time conflicts was __________.
1. failing to organize sufficiently
2. poor planning
3. difficulty in saying no to people
4. spending too much time delegating and following up
5. the requirement to supervise inept project team members
60. Delegation of work to subordinates in a project gives the project manager more time to accomplish other tasks and plan the work for the future. To avoid delegating work, many project managers use the excuse __________.
1. "I already delegate enough work"
2. "Subjects are too confidential to involve others"
3. "My subordinates aren't sufficiently qualified"
4. "I can do it better"
5. all of the above
61. Theories of motivation and leadership give project managers a conceptual framework in which to operate, but practical skills are important in applying this knowledge. Skills most easily learned through group assignments and practical exercises include __________.
1. delegating and coordinating group activities
2. reaching a group decision
3. resolving conflict
4. conducting a meeting
5. all of the above
62. Project management organizations are designed to perform specific functions in the most efficient manner. the six major factors that should influence the development of a project management organization are type of structure, type of staffing, attitude toward risk, communications channels, __________.
1. type of industry, and type of project
2. project manager's desires, and client's wishes
3. people available, and top management's desires
4. project manager-client relations, and expectations of stakeholders
5. project manager's expectations, and top management's expectations
63. The project is often implemented by a matrix organization because the required specialists cannot be justified on a full-time basis. The use of a matrix organization __________ the apparent capabilities for marketing purposes and __________ the overall manpower fluctuations as the project progresses.
1. changes; reduces
2. reduces; maximizes
3. enhances; minimizes
4. minimizes; stabilizes
5. none of the above
64. The matrix organization reduces the part-time (functional) employee's anxiety about job security, but it has the adverse effect of giving the employee __________.
1. conflicting skill requirements
2. unstable tasking at the functional area
3. additional work hours commuting between jobs
4. two supervisors with possible conflicting requirements
5. additional work without the resources to accomplish it
65. The independent project organization is useful in having a dedicated staff reporting to the project manager and performing all functions for the project. The adverse side of this dedicated staff is that the project manager must __________.
1. make "busy" work for the staff during idle time
2. make use of the full-time staff for efficiency and productivity
3. loan the individuals to the functional organization during slack periods
4. frequently hire and fire people to maintain the correct skill balance for the required work
5. train the individuals in a new skill areas to ensure that work is accomplished
66. The independent project organization provides stability for the staff during execution of the project. From a personal viewpoint, the major concern of the staff is __________.
1. performing their assigned jobs well and improving individual skills
2. keeping the functional staff out of the project to preclude interference with the progress
3. minimizing the amount of work accomplished so the project will be extended
4. ensuring the budget is spent so the project will not have any residue of funds for re-allocation
5. having anxieties regarding their next assignment after the project is completed
67. A project organization may be highly structured to achieve benefits of efficiency. Two major contributors to the definition of a highly structured project organization are __________.
1. the organization chart is detailed, and individual names are assigned to the chart
2. the project manager is experienced, and full-time staff are assigned to the project
3. individuals know what is expected of them, and standards are well defined and understood
4. the project manager is dictatorial, and the staff works to only well-defined specifications
5. communications are handled only by the supervisory chain, and the liaison with third parties is conducted by formal correspondence
68. The open or loosely structured project organization does not rely on well-defined standards and procedures for guiding the work efforts. Therefore, this organization should be used for __________.
1. innovative or creative work with high-level professionals
2. routine work and with a new staff
3. production operations and with the construction industry
4. planning operations and with the functional staff
5. none of the above
69. The level of the reporting superior for the project manager is viewed as critical because it also implies the amount of interest and emphasis that the corporation places on the project. From a practical standpoint, when a project manager reports to a senior officer of the company, the project manager then has access to an individual with the __________ to resolve inter-project conflicts.
1. ability and resources
2. power and authority
3. will and desire
4. seniority and maturity
5. need and desire
70. Changes to the project staff are necessary because of personal desires and the re-allocation of resources to more critical projects. Planning for staff changes can ease the turbulence, and the project manager should look for replacement people who __________.
1. are new to a project environment and need to learn
2. are eager to please management and easy to please
3. will stay with the project until completion, regardless of their qualifications
4. better match the skill requirements than those being replaced
5. are more mature in the industry and understand the need to complete projects
71. Project planning is best accomplished by the project manager because he can be held completely responsible for executing the work. When the project manager is not involved in the planning, it is most likely that he will __________.
1. need time to adjust the plan to fit his concept of the project
2. quickly grasp and agree with the planning if top management directs the immediate implementation
3. not like the plan under any circumstance because it is the project manager's prerogative to develop the budget and schedule
4. not care whether the planning is flawed because he always has an excuse for any failure
5. have problems with the technical approach, schedule, or budget in the plan
72. There is a long-term need to develop individuals within a company to assume positions of leadership and greater responsibility. Comparing the functional and project organization, the opportunity for personnel development __________.
1. is greater in the project organization
2. is greater in the functional organization
3. cannot be determined between the two organizations
4. is greater in the project organization during the planning phase only
5. is greater in the functional organization when the individuals are allowed to matrix to a project
73. The title of project manager is universally used to identify the single person responsible for the accomplishment of work to meet a company's objectives for a defined area of work. Throughout the industries, the project manager's responsibilities __________.
1. are similar but are met through different practices
2. are similar and are met through similar practices
3. are similar for major responsibilities but different for the detailed practices to meet the responsibilities
4. are considerably different and follow the practices of the industry for meeting the responsibilities
5. are somewhat different but generally follow the same practices for meeting the responsibilities
74. The role of the project manager will differ depending upon whether he works for the owner (buyer), performing contractor, or supplier. The attributes and characteristics, however, are similar and include having __________.
1. recognized leadership skills with organizational ability
2. breadth of experience in related projects
3. ability to communicate and work with others
4. ability to obtain maximum input from team members
5. all of the above
75. The project manager's authority should be commensurate with the degree of assigned responsibility. Senior management should define the project manager's authorities and publicly announce them in either __________.
1. an informal meeting or the project kick-off meeting
2. the organization's communication organ or the local newspaper
3. the letter of appointment or the project charter
4. the project policy manual or the project execution manual
5. a special letter to the project manager or the letter of appointment
Question Answer
1 D
2 B
3 C
4 A
5 D
6 C
7 E
8 A
9 B
10 C
11 B
12 A
13 A
14 B
15 B
16 C
17 D
18 C
19 A
20 B
21 E
22 A
23 E
24 E
25 B
26 E
27 E
28 D
29 A
30 E
31 D
32 D
33 E
34 D
35 A
36 E
37 B
38 B
39 C
40 C
41 A
42 E
43 D
44 C
45 B
46 A
47 D
48 E
49 A
50 E
51 B
52 D
53 D
54 E
55 B
56 C
57 D
58 C
59 C
60 E
61 E
62 D
63 C
64 D
65 B
66 E
67 C
68 A
69 B
70 D
71 E
72 A
73 D
74 E
75 C
1. Disciplinary, autocratic, participative
2. Staff planning, team training, performance monitoring
3. Team building, team development, responsibility assignment
4. Directing, coaching, supporting, delegating
2. Human resource administration is the primary responsibility of the:
1. Project Management Team
2. Human Resources Department
3. Executive Manager
4. Project Manager
5. Line Managers
3. A mandatory prerequisite for team building is:
1. Funding for staff development activities
2. Shared work ethics among team members
3. Commitment from top level management
4. Removal of troublesome individuals
4. Which of the following is best for handling cross-functional project needs for a large, complex project?
1. A strong matrix organization
2. A project coordinator
3. A project expeditor
4. Direct executive involvement
5. A functional organization
5. Collocation can mean:
1. All, or almost all, team members are moved to a central physical location for the life of the project.
2. Active team members may be at different physical locations, but meet on a regular basis.
3. A war room is established where team members can meet periodically.
4. a and c
5. b and c
6. A key barrier to team development is:
1. A strong matrix management structure.
2. When major problems delay the project completion date or budget targets.
3. When team members are accountable to both functional and project managers.
4. When formal training plans cannot be implemented.
5. When members cannot be collocated.
7. Which of the following are examples of project-based organizations?
1. Architectural firms, engineering firms, and consultants
2. Construction contractors and government contractors
3. Organizations that have adopted a management by projects approach
4. Most manufacturing companies and financial service firms
5. a, b, and c
6. a, b, and d
8. Legitimate power is:
1. Power derived from a person's formal position in the organization.
2. Power bestowed due to a person's personal qualities and abilities.
3. Power earned based on a person's technical knowledge, skill, or expertise in a particular area.
4. Power to distribute information as one sees fit.
9. What impact does a matrix organization have on project team development?
1. No impact at all
2. It complicates team development.
3. It simplifies team development.
4. It hinders team development completely.
10. Which of the following is not a process of project human resource management?
1. Organizational Planning
2. Staff Acquisition
3. Information Distribution
4. Team Development
11. A technique for resolving conflict in which the parties agree to have a neutral third party hear the dispute and make a decision is called:
1. Negotiation
2. Arbitration
3. Smoothing
4. Forcing
12. Which of the following is not an input into organizational planning?
1. Recruitment practices
2. Project interfaces
3. Staffing requirements
4. Constraints
13. Forcing, as a means to manage conflict:
1. Exerts one's view at the potential expense of another party.
2. Emphasizes areas of agreement while avoiding points of disagreement.
3. Establishes a lose-lose situation.
4. a and c
14. When should the project expeditor form of organization be used?
1. When the project is extremely important to the organization.
2. When a project's cost and importance are relatively low.
3. When the project manager has a lot of responsibility and accountability.
4. When the organization's primary source of revenue is derived from projects.
15. The belief that management's high levels of trust, confidence and commitment to workers leads to high levels of motivation and productivity on the part of workers is a part of which motivation theory?
1. Theory Y
2. Theory Z
3. Theory X
4. Contingency Theory
16. Which of the following is part of the expectancy theory of motivation?
1. Clear, specific, and challenging goals generally motivate team members.
2. Project managers should ensure that tasks assigned to project participants match their skills and the organizational climate is conducive to helping them meet their needs and achieving a sense of competence.
3. People tend to be highly productive and motivated if they believe their efforts will lead to successful results and that success will lead to personal rewards.
4. b and c
5. All of the above are part of the expectancy theory of motivation
17. Which of the following statements concerning compromise as a conflict resolution is false?
1. Neither party wins but both parties get some degree of satisfaction.
2. Important aspects of the project may be hindered in order to achieve personal objectives.
3. Compromise is generally considered a lose-lose situation.
4. A Definitive resolution is seldom achieved.
18. In which type of organization is team building likely to be most difficult?
1. Functional
2. Projectized
3. Matrix
4. Project expediter
5. Project coordinator
19. A document or tool which describes when and how human resources will be brought onto and taken off the project team is called a:
1. Staffing Management Plan
2. Responsibility Assignment Matrix (RAM)
3. Organizational Breakdown Structure (OBS)
4. Resource Assignment Chart
20. A tool which links the project roles and responsibilities to the project scope definition is called:
1. Scope Definition Matrix
2. Responsibility Assignment Matrix
3. Roles Assignment Matrix
4. Project Scope and Roles Matrix
21. Formal reporting and reviews violate the basic principles of project management because they
1. are customer based and not project based
2. do not appear on the project schedule
3. do not occur frequently enough to avoid surprises
4. must be reviewed by a central project authority before being forwarded to the customer and top management
5. none of the above
22. If more than several departments must be involved in a decision, use of a task force
1. should be considered
2. will undermine the authority and power of the project manager
3. can work as long as those on the task force are experts on the issue
4. all of the above
23. MBO usually involves
1. measurable and verifiable objectives
2. objectives set by the employee
3. self-appraisals by the employee
4. implementation throughout the organization
5. all of the above
24. Priorities in a matrix organization are ultimately set by
1. the project manager
2. the functional manager
3. upper management
4. a super project manager
5. C or D
25. Project management is an effective and powerful strategy and should be implemented in every organization
1. True
2. False
26. In a matrix organization, the project manager is likely to experience
1. conflict and difficult team building
2. a sharing of accountability
3. good customer relations
4. difficulty in getting the best workers assigned to the project
5. A, C, and D
27. Which of the following should not be considered as an effective and viable alternative to project management?
1. establishment of a lead division
2. direct control by top management
3. very clear definition of responsibility and authority
4. project coordinator
5. budgeting cost control
28. The key to achieving and maintaining success in the role of a project manager is the use of
1. formal authority
2. reward power
3. expert power
4. referent power
5. coercive power
29. W. Edwards Deming would likely say that a policy of ranking employees violates which basic quality principle
1. Focus on the process and not the individual
2. Guarantee lifetime employment
3. Establish objectives and goals
4. Assign 85% of the responsibility to management
5. None of the above
30. You have just been assigned as the project manager of a 15 year, 200 trillion dollar project to marry the first couple on Mars. In addition to buying a wedding present, you will probably want to describe which type of project organization in your management plan?
1. Functional
2. Expeditor
3. Matrix
4. Catering
5. Projectized
31. The difference between a strong and weak matrix is best described as
1. the effectiveness of the project manager in making his project successful
2. the project vs. functional influence in decision making
3. the project vs. functional balance in power and authority
4. B and C
5. all of the above
32. Which of the following roles is not appropriate for the project manager?
1. integrator
2. communicator
3. team leader
4. technical consultant
5. climate creator
33. Which of the following are appropriate motivation factors or reward systems?
1. achievement
2. responsibility
3. salary
4. recognition
5. personal aspirations
34. An employee evaluation appears on your desk that includes the following descriptions: skilled, specialty focused, strong technical background, filtered listener, limited experience in interfacing, avoids conflict, good at developing techniques and operates well in the management hierarchy. Your first thought is to consider this person for a position as a
1. Project Coordinator
2. Project Manager
3. Task Force Leader
4. Project Specialist
5. Technical Consultant
35. For an effective matrix organization, the level of the project manager should be at
1. least equal to the highest level of functional manager to be dealt with
2. the same level as a functional manager
3. the very top of the organization
4. the level of a super project manager
5. the level of a functional manager in a weak matrix, and a level above that in a strong matrix
36. As for any manager, the project manager's responsibilities, consist of the four basic functions of __________.
1. thinking, acting, directing, and reviewing
2. thinking, planning, controlling, and monitoring
3. planning, controlling, tracking, and acting
4. planning, doing, briefing, and reviewing
5. planning, organizing, leading, and controlling
37. The project manager should be assigned to a project in its early stages. This permits the project manager to participate in the __________ conducted by the __________.
1. planning; functional staff
2. planning; project team
3. feasibility study; project team
4. implementation; subcontractors
5. implementation; functional staff
38. The project manager leads a project team that is comprised of many different skills and disciplines. He must use an exceptional number of negotiating skills because he __________.
1. is expected to discuss all facts of the technical parameters of the project
2. will be leading individuals without having direct control over them
3. will encounter the shoptalk of each unique discipline
4. will be using these skills to keep from accepting additional work
5. is the chief contract negotiator for all project subcontracts
39. Most project managers are promoted from the __________ without having prior education and training in managerial functions.
1. administrative offices
2. financial offices
3. technical fields
4. functional areas
5. labor pool
40. The project manager is responsible for the project's interface management. The three types of interfaces to be managed are __________
1. mechanical, electrical, and material
2. human, machine, and fluid
3. personal, organizational, and system
4. software, hardware, and human
5. documented, undocumented, and other
41. Once established, the project integration process must be maintained through continuous, effective __________ across interfaces.
1. communication links
2. monitoring activities
3. report flow
4. bonding
5. conflict resolution
42. When appointed, a project manager has the inherent forms of legitimate power conveyed to him. The three forms of legitimate power are __________.
1. absolute, direct, and indict
2. direction, coordination, and liaison
3. formal, informal, and persuasive
4. formal, reward, and direct
5. formal, reward, and penalty
43. To further the objectives of the project, the project manager may possess two forms of power that are obtained through other than a formal appointment (legitimate power). These two forms of power are __________.
1. physical and mental
2. spiritual and emotional
3. expert and assumed
4. expert and referent
5. mental and emotional
44. The project manager is the primary interface with the customer for all projects and must be an effective communicator to convey the project's status. In this regard, the project manager should keep the customer informed of the status of the project's __________ progress.
1. construction, rebuild, and rework
2. timing, schedule, and deliver
3. cost, schedule, and quality / performance
4. quality / performance, control, and assurance
5. testing, performance, and delivery
45. The project usually has a high degree of conflict during its life cycle, and the project manager must be an effective manager of that conflict. The most common areas in which conflict will be realized are __________.
1. project office, functional divisions, field sites, and corporate offices
2. project priorities, personnel resources, technical issues, and scheduling issues
3. planning phase, implementation phase, execution phase, and close-out phase
4. team building, team integration, functional coordination, and customer coordination
5. individual team, vendor, and subcontractor management
46. The five types of conflict resolution are listed below and represent, in general order of importance, the methods a project manager should use to manage conflict. The one used most often by project managers to resolve conflict is __________.
1. confrontation
2. compromise
3. smoothing
4. forcing
5. withdrawal
47. Although the desirable traits and characteristics for a project manager may vary slightly between industries, a few common ones are universal, but one that is not universally desirable is __________.
1. works well with others
2. experienced in his technical field
3. a good negotiator
4. well-liked by project team
5. some supervisory experience
48. The process of getting a group of diverse individuals to work effectively together as a team is the definition of __________.
1. leadership
2. project management
3. the project manager's responsibilities
4. implementation
5. team building
49. Team building focuses on getting all members to contribute toward common goals to achieve synergism. Of the following characteristics, the one that is not compatible with team building is __________.
1. must pursue individual interests
2. must be interdependent
3. must have a reason to work together
4. must be committed to working together
5. must have a moderate level of competition and conflict
50. A team is often a collection of individuals vying with others for power, prestige, recognition, and personal autonomy, but never unity of purpose. The collection of people who are not a team is frequently characterized by __________.
1. team member frustration
2. excessive conflict and individual competition
3. unproductive meetings
4. lack of trust / confidence in the project manager
5. all of the above
51. In addition to improving the success rate for goal achievements, team building has many benefits for individuals, but one characteristic that is not a benefit of team building is __________.
1. clear organizational structure
2. improved monetary rewards
3. clear aims / goals
4. improved individual creativity
5. fewer people-problems
52. Team building, with all of its success orientation, may have some limitations under certain identified conditions. Two such conditions are __________.
1. poor project tools and lack of project planning
2. lack of top management support and too much supervision by top management
3. lack of top management support and an inept project manager
4. unproductive people on the project team and an inept project manager
5. shortage of funds for bonuses and overly trained personnel on project team
53. The role of the project manager has several different elements, implying that he is responsible for many activities, but one role that is not considered one of these responsibilities of a project manager is __________.
1. leader
2. project's technical director
3. system integrator
4. project advisor
5. project planner
54. A kick-off meeting is one of the best methods to get the project team started on the right path toward becoming an integrated group. Objectives of the kick-off meeting include __________.
1. introducing team members to one another
2. establishing working relationships within the team
3. setting goals and objectives for the team
4. identifying project problem areas
5. all of the above
55. In building team confidence in himself, a project manager should __________ with team members and avoid __________.
1. set limited times and opportunities for discussions; social contracts
2. encourage open conversations; politics
3. practice what he preaches; social contracts
4. encourage frank discussions; making promises
5. keep promises; being too open
56. Conflict within a project team can be avoided with prior planning and by maintaining effective communications between the project manager and the team. The most important information for the project manager to convey to the team is __________.
1. the schedule of paydays and holidays to permit planning for rest and relaxation
2. the system of rewards that permits recognition of team members through monetary or non-monetary awards
3. clear, unambiguous goals as to where the project is headed
4. that top management will not be interfering with this project as it usually does with other projects
5. that key decision have been made and how the key decisions impact the team
57. The project manager is the leader of the project team and needs to be foward-reaching in obtaining a consensus on an issue. However, it would be counterproductive to an attempted resolution of an issue if the project manager said, "__________"
1. Let's do this ...
2. Do we have some better information?
3. I believe we are saying ....
4. I have another subject to address if this is too difficult to solve now
5. I feel we can now come to agreement on this issue
58. Project managers often work 10 or more hours per day to fit the many activities into their professional schedule. There is a general agreement that all the professional time is not used as efficiently as possible. the major consumer of time, nearly two hours per day, is __________.
1. talking to top management
2. visiting the customer
3. attending project meetings
4. writing reports
5. visiting site locations
59. According to a 1981 survey, there are three categories (with average percentages) of a project manager's use of professional time: self-determined use (46.4%), others determine how to use (25.9%), and system determines how to use (27.7%). Project managers indicated a strong tendency to allocate time by self-determination, but they also indicated that their most serious cause of time conflicts was __________.
1. failing to organize sufficiently
2. poor planning
3. difficulty in saying no to people
4. spending too much time delegating and following up
5. the requirement to supervise inept project team members
60. Delegation of work to subordinates in a project gives the project manager more time to accomplish other tasks and plan the work for the future. To avoid delegating work, many project managers use the excuse __________.
1. "I already delegate enough work"
2. "Subjects are too confidential to involve others"
3. "My subordinates aren't sufficiently qualified"
4. "I can do it better"
5. all of the above
61. Theories of motivation and leadership give project managers a conceptual framework in which to operate, but practical skills are important in applying this knowledge. Skills most easily learned through group assignments and practical exercises include __________.
1. delegating and coordinating group activities
2. reaching a group decision
3. resolving conflict
4. conducting a meeting
5. all of the above
62. Project management organizations are designed to perform specific functions in the most efficient manner. the six major factors that should influence the development of a project management organization are type of structure, type of staffing, attitude toward risk, communications channels, __________.
1. type of industry, and type of project
2. project manager's desires, and client's wishes
3. people available, and top management's desires
4. project manager-client relations, and expectations of stakeholders
5. project manager's expectations, and top management's expectations
63. The project is often implemented by a matrix organization because the required specialists cannot be justified on a full-time basis. The use of a matrix organization __________ the apparent capabilities for marketing purposes and __________ the overall manpower fluctuations as the project progresses.
1. changes; reduces
2. reduces; maximizes
3. enhances; minimizes
4. minimizes; stabilizes
5. none of the above
64. The matrix organization reduces the part-time (functional) employee's anxiety about job security, but it has the adverse effect of giving the employee __________.
1. conflicting skill requirements
2. unstable tasking at the functional area
3. additional work hours commuting between jobs
4. two supervisors with possible conflicting requirements
5. additional work without the resources to accomplish it
65. The independent project organization is useful in having a dedicated staff reporting to the project manager and performing all functions for the project. The adverse side of this dedicated staff is that the project manager must __________.
1. make "busy" work for the staff during idle time
2. make use of the full-time staff for efficiency and productivity
3. loan the individuals to the functional organization during slack periods
4. frequently hire and fire people to maintain the correct skill balance for the required work
5. train the individuals in a new skill areas to ensure that work is accomplished
66. The independent project organization provides stability for the staff during execution of the project. From a personal viewpoint, the major concern of the staff is __________.
1. performing their assigned jobs well and improving individual skills
2. keeping the functional staff out of the project to preclude interference with the progress
3. minimizing the amount of work accomplished so the project will be extended
4. ensuring the budget is spent so the project will not have any residue of funds for re-allocation
5. having anxieties regarding their next assignment after the project is completed
67. A project organization may be highly structured to achieve benefits of efficiency. Two major contributors to the definition of a highly structured project organization are __________.
1. the organization chart is detailed, and individual names are assigned to the chart
2. the project manager is experienced, and full-time staff are assigned to the project
3. individuals know what is expected of them, and standards are well defined and understood
4. the project manager is dictatorial, and the staff works to only well-defined specifications
5. communications are handled only by the supervisory chain, and the liaison with third parties is conducted by formal correspondence
68. The open or loosely structured project organization does not rely on well-defined standards and procedures for guiding the work efforts. Therefore, this organization should be used for __________.
1. innovative or creative work with high-level professionals
2. routine work and with a new staff
3. production operations and with the construction industry
4. planning operations and with the functional staff
5. none of the above
69. The level of the reporting superior for the project manager is viewed as critical because it also implies the amount of interest and emphasis that the corporation places on the project. From a practical standpoint, when a project manager reports to a senior officer of the company, the project manager then has access to an individual with the __________ to resolve inter-project conflicts.
1. ability and resources
2. power and authority
3. will and desire
4. seniority and maturity
5. need and desire
70. Changes to the project staff are necessary because of personal desires and the re-allocation of resources to more critical projects. Planning for staff changes can ease the turbulence, and the project manager should look for replacement people who __________.
1. are new to a project environment and need to learn
2. are eager to please management and easy to please
3. will stay with the project until completion, regardless of their qualifications
4. better match the skill requirements than those being replaced
5. are more mature in the industry and understand the need to complete projects
71. Project planning is best accomplished by the project manager because he can be held completely responsible for executing the work. When the project manager is not involved in the planning, it is most likely that he will __________.
1. need time to adjust the plan to fit his concept of the project
2. quickly grasp and agree with the planning if top management directs the immediate implementation
3. not like the plan under any circumstance because it is the project manager's prerogative to develop the budget and schedule
4. not care whether the planning is flawed because he always has an excuse for any failure
5. have problems with the technical approach, schedule, or budget in the plan
72. There is a long-term need to develop individuals within a company to assume positions of leadership and greater responsibility. Comparing the functional and project organization, the opportunity for personnel development __________.
1. is greater in the project organization
2. is greater in the functional organization
3. cannot be determined between the two organizations
4. is greater in the project organization during the planning phase only
5. is greater in the functional organization when the individuals are allowed to matrix to a project
73. The title of project manager is universally used to identify the single person responsible for the accomplishment of work to meet a company's objectives for a defined area of work. Throughout the industries, the project manager's responsibilities __________.
1. are similar but are met through different practices
2. are similar and are met through similar practices
3. are similar for major responsibilities but different for the detailed practices to meet the responsibilities
4. are considerably different and follow the practices of the industry for meeting the responsibilities
5. are somewhat different but generally follow the same practices for meeting the responsibilities
74. The role of the project manager will differ depending upon whether he works for the owner (buyer), performing contractor, or supplier. The attributes and characteristics, however, are similar and include having __________.
1. recognized leadership skills with organizational ability
2. breadth of experience in related projects
3. ability to communicate and work with others
4. ability to obtain maximum input from team members
5. all of the above
75. The project manager's authority should be commensurate with the degree of assigned responsibility. Senior management should define the project manager's authorities and publicly announce them in either __________.
1. an informal meeting or the project kick-off meeting
2. the organization's communication organ or the local newspaper
3. the letter of appointment or the project charter
4. the project policy manual or the project execution manual
5. a special letter to the project manager or the letter of appointment
Question Answer
1 D
2 B
3 C
4 A
5 D
6 C
7 E
8 A
9 B
10 C
11 B
12 A
13 A
14 B
15 B
16 C
17 D
18 C
19 A
20 B
21 E
22 A
23 E
24 E
25 B
26 E
27 E
28 D
29 A
30 E
31 D
32 D
33 E
34 D
35 A
36 E
37 B
38 B
39 C
40 C
41 A
42 E
43 D
44 C
45 B
46 A
47 D
48 E
49 A
50 E
51 B
52 D
53 D
54 E
55 B
56 C
57 D
58 C
59 C
60 E
61 E
62 D
63 C
64 D
65 B
66 E
67 C
68 A
69 B
70 D
71 E
72 A
73 D
74 E
75 C
Do you know why they are driving like this????
Click on image for full size image
Click on image for full size image
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Because they have only 2 wheeler driving license
A Horrible Theft in Action
CLICK ON IMAGE FOR FULL SIZE
CLICK ON IMAGE FOR FULL SIZE
CLICK ON IMAGE FOR FULL SIZE
CLICK ON IMAGE FOR FULL SIZE
Celebrity Assets too big to fit on your Desktop
CLICK ON IMAGE FOR FULL SIZE
CLICK ON IMAGE FOR FULL SIZE
TO MY FRIENDS WHO ARE...
TO MY FRIENDS WHO ARE...SINGLE
The more you chase it, the more it eludes you
It will come back to you when you least expect it
Love can make you happy...but often it hurts
Love is only special when you give it to someone who is really worth it
TO MY FRIENDS WHO ARE...NOT SO SINGLE
Love isn't about becoming somebody else's "perfect person"
Its about finding someone who helps you...
Become the best person you can be
TO MY FRIENDS WHO ARE...ENGAGED
The true measure of compatibility. ..
Is not the years spent together
But how good you are for each other
TO MY FRIENDS WHO ARE...MARRIED
Love is not about..."it’s your fault"...but. .."I'm sorry"
Not..."where are you"...but.. ."I'm right here for you"
Not..."how could you"...but.. ."I understand"
Not..."I wish you were"...but. ..I'm thankful you are"
TO MY FRIENDS WHO ARE...HEARTBROKEN
Heartbreaks last as long as you want...
And cut as deep as you allow them to go
The challenge is not how to survive heartbreaks. ..
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